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VOIP Telephony and Call Center Implementation

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Description

Dynamic-Systems is among the first company in Kenya to design and build customized telecommunication solutions. Dynamic-Systems creates solutions that are easy to use, easy to manage, scalable, reliable and deliver enterprise-class features.

We are changing the face of IP telephony with our innovative line of systems. Our range of telephony solutions can be used for a standard office solution and for a call centre solution.

What is IP PABX?

IP-PABX is a PABX based on asterisk that transforms the business phone system into a software running on industry standard servers operating industry standard voice over IP gateways across your company local and wide area networks. The system as a whole will never become obsolete since individual components can be replaced or added as needed with the latest components in the future. This is the last business phone system your company will ever need.

IP PABX is:

-Highly scalable to grow with your business

Designed to handle unlimited number of employees and cater for companies with basic telephony needs to advanced corporations that have multiple branches. IP PABX is able to meet the demands of any business environment

-Reliable

It is built using an open architecture, with our inbuilt monitoring and reporting tools your system is proactively monitored and maintained around the clock

-Affordable

With prices 50 to 80 percent less than competitive solutions even the smallest business can afford a feature rich IPPABX

phone system

-Fully supported by 24/7 technical support

Due to the advanced monitoring and maintenance tools inbuilt within the IP PABX our technical support team can offer remote round the clock support.

Features

-Voicemail system

-Conference rooms_Note that this feature also includes Video conferencing.

-Interactive Voice Response (IVR)

-Branch Office & Telecommuters

-Reports

-Call recording

• Resolve customer disputes

• Ensure regulatory compliance

• Meet legal obligations

• Improve customer service

• Increase employee productivity

• Address security concerns

• Record phone calls automatically or on-demand

-Call queues

-Intelligent call routing

-Integrated fax server

-Music on hold

-Call forwarding, call waiting and call parking

-Private Instant messaging

-Presence Management

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Listing ID: 182594a8f46f38a6

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