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Customer Relations Officer

  • Street / Area: Moi Avenue
  • Zip/Postal Code: +254
  • City: Nairobi
  • Country: Kenya
  • Phonenumber: 0710369536
  • Email: akipkemoi@yahoo.com
  • Business service details: Others
  • Listed: November 15, 2017 5:29 am
  • Expires: 359 days, 13 hours

Description

Customer Relations Officer

-Keep customers satisfied and
informed about the products or
Services Offered.
-Answer customer questions and
provide accurate information for all
inquiries
-Research, respond and resolve
customer issues in a timely &
efficient manner.
-Deal with customer’s complaints
Escalate incidents and problems to
the respective teams
-Maintain customer records
efficiently and organize the
customer database for future
reference.
-Participate in the organization of
events at the organization
-Assist with administration activities.

Phone, email, and chat
communication skills
Prospecting skills
Territory management
aptitude
Persuasion, negotiation, and
closing skills.
Patience to deal with customer
issues.
Motivation skills and a positive
attitude

REQUIREMENTS:
1. Must be a Kenyan Citizen
2. Must have a valid ID
3. Can Work under Minimal Supervision and be Agressive.
5. Be within Nairobi

IF YOU HAVE ABOVE QUALIFICATIONS SEND US YOUR full names and current location on TEXT/WHATSAPP 0710369536

Kind regards
Allan

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Listing ID: 3865a0bd0886acab

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