Welcome, visitor! [ Register | Login

 

Call Centre Agent

Centre Agent

Description

JOB ROLE: Call Centre Agent

JOB TYPE: Full Time

LOCATION: Lagos

JOB OVERVIEW
In view of the growth of our business structure and services, we need the services of experienced Call Centre Agent. The successful candidate will be a member of the primary contact team for consumers interested in the products and services we offer and will be responsible for assisting them in completing purchases online and over the phone.

KEY RESPONSIBILITIES
– Answer incoming calls and respond to customer’s emails.
– Manage and resolve customer complaints
– Identify and escalate issues to front line managers of various areas.
– Provide product and service information to customers.

PERSON SPECIFICATION
– A bachelor’s degree or equivalent in English or linguistics with a minimum of 1-year experience in Call Centre Management.
– A background in accounting is an added advantage

KEY SKILLS

– Excellent data entry and typing skills
– Superior listening, verbal, and written communication skills
– Ability to handle stressful situation appropriately
– Knowledge of customer service practices and principles
– Proficient in relevant computer applications like Microsoft word, excel

APPLICATION METHOD
Interested candidates should forward their applications to recruitment@starrycare.co.uk or info@brepservices.com

No Tags

212 total views, 1 today

  

Listing ID: 9795bd822df94d9c

Report problem

Processing your request, Please wait....

American Dollar Converter



Name: AFRITRADA INTERNET LTD

Address: Siriniyah Mah. 1514 Sok Liderkent 2 Sit 6B/3 
Zip Code 07010
City: Antalya (district Muratpasa) 
Country: TURKEY
VAT Number: V.D. 008 0088 5919

BANK DETAILS:
Garanti Bank Istanbul Turkey
Bank account: 320/9068693
IBAN: TR93 0006 2000 3200 0009 0686 93
SWIFT/BIC: TGBATRISXXX

Translate »